Support to Pay Energy Bills

Organisations and resources that can help if you're struggling with energy costs.

Household Support Fund

Government fund administered by Dorset Council. You need to be referred by a practitioner (e.g. a social worker) or by an advice service such as Citizens Advice.

Email: customerservices@dorsetcouncil.gov.uk
Phone: 01305 221000

Citizens Advice

Contact via website, or visit local office 45 South Street, Bridport, DT6 3NY (see website for opening hours).

Website: www.bridportca.org.uk
Phone: 0800 144 8848

Trussell Trust 'Help through Hardship' Helpline

Information on claiming additional benefits, grants and support, and emergency financial help.

Website: www.trussell.org.uk/help-and-advice/help-through-hardship-helpline
Phone: 0808 208 2138

British Gas Energy Trust

Assists with energy debt. You do not have to be a British Gas customer to apply. Need first to seek help from a debt advice service such as National Debtline or Citizens Advice, or use a self-help Benefit Calculator tool.

National Debtline: 0808 808 4000
Citizens Advice: 0800 144 8848 (and see above)
Website: britishgasenergytrust.org.uk/who-can-apply

Turn2Us

Online resource covering financial support through welfare benefits and grants.

Website: www.turn2us.org.uk
Energy bills info: Energy and water bills support
Grant search: grants-search.turn2us.org.uk

Age UK Advice Line

Advice about benefits and how to claim them - e.g. can ensure you're getting Winter Fuel Payments, Warm Home Discount, Cold Weather Payments etc if you are pension age.

Website: www.ageuk.org.uk/services/age-uk-advice-line
Phone: 0800 678 1602

Disability Energy Support

Administered by Scope. Apply by email or phone. Open to any disabled person, or households where one or more disabled people live. Can assist with managing energy debt, energy efficiency, accessing benefits and grants, etc.

Website: www.scope.org.uk/disability-energy-support


If you need help accessing any of these services, please contact us at hello@hazelmead.energy or call +44 330 828 3096.